After I finished I called Keeling for a review and I was pleasantly surprised

After i finished i called keeling for a review and i

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easy. After I finished I called Keeling for a review and I was pleasantly surprised that everything was right. I still remember what she said to me “Rosa you are smart” which encouraged me to try harder and to do things better, after that I felt more confident with myself and things went much easier. Page 1
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I can’t recall any really bad experiences but unfortunately I had some clients that smelled really bad which upset my stomach but I can’t complain because I had really good clients too. There was one particular client who came to the Vita asking for someone who speaks Spanish. I was unlucky that day. This lady smelled really bad, you can’t even imagine how bad. She did not have health insurance so she was mad at me and she keep asking me “why do you want health insurance, I cannot afford to pay it, that’s not fair that some jobs do not offer it”. I told her that it’s not that I want you to have health insurance, that is the law in Massachusetts and I cannot change the law. I just wanted her to leave. Then there was another client who was expecting to get over $800.00 refund. It was frustrating when we told her that she was going to get less than $200.00. I felt so bad for her! I clearly remember what she said to me, “how am I going to pay rent this coming month?” These are the experiences that I cannot forget.
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  • Fall '07
  • Siteman
  • English, VITA, Taxation in the United States, tax code, simple tax return

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