5 discuss the benefits and trade offs of several e

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5. Discuss the benefits and trade-offs of several e-commerce clicks and bricks alternatives. Chapter 10 1. Identify the changes taking place in the form and use of decision support in business. 2. Identify the role and reporting alternatives of management information systems. 3. Describe how online analytical processing can meet key information needs of managers. 4. Explain the decision support system concept and how it differs from traditional management information systems. 5. Explain how the following information systems can support the information needs of executives, managers, and business professionals: a. Executive information systems b. Enterprise information portals c. Knowledge management systems 6. Identify how neural networks, fuzzy logic, genetic algorithms, virtual reality, and intelligent agents can be used in business. 7. Give examples of several ways expert systems can be used in business decision- making situations. Chapter 11 1. Discuss the role of planning in the business use of information technology, using the scenario approach and planning for competitive advantage as examples. 2. Discuss the role of planning and business models in the development of e-business strategies, architectures, and applications. 3. Identify several change management solutions for end user resistance to the implementation of new e-business strategies and applications. Chapter 12 1. Use the systems development process outlined in this chapter, and the model of IS components from Chapter 1 as problem-solving frameworks to help you propose information systems solutions to simple business problems. 2. Describe and give examples to illustrate how you might use each of the steps of the information systems development cycle to develop and implement an e-business system. 3. Explain how prototyping improves the process of systems development for end users and IS specialists. 4. Identify the activities involved in the implementation of new information systems. 5. Describe several evaluation factors that should be considered in evaluating the acquisition of hardware, software, and IS services.
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6. Identify several change management solutions for end user resistance to the implementation of new information systems. Chapter 13 1. Identify several ethical issues in how the use of information technologies in business affects employment, individuality, working conditions, privacy crime, health, and solutions to societal problems. 2. Identify several types of security management strategies and defenses and explain how they can be used to ensure the security of e-business applications. 3. Propose several ways that business managers and professionals can help to lessen the harmful effects and increase the beneficial effects of the use of information technology.
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