ViewFeedbackQuestion 50 / 5 pointsAaron needs help to meet a big deadline. Katy, who is not normally on his team, volunteers tohelp out. They meet the deadline. Aaron writes a heartfelt email to Katy to thank her for herhelp, but Katy does not respond. Her behavior is likely an example ofQuestion options:A) a flame.B) the neutrality effect.C) active incivility.D) defusing a situation.E) a high-constraint medium.
ViewFeedbackQuestion 65 / 5 pointsPaul always hits "reply to all" whenever he answers a team email, even if the email was aquestion posed by one other person and directed only to Paul. When he initiates an emailabout his project, he sends it to everyone in his department. Judging only from thisinformation, what impact does Paul have on his department's communications?Question options:
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