AminataFunchess BUS 519 assign4.docx

In house team may have failed to identify how to win

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in-house team may have failed to identify” ("How To Win Back Customer Trust After A Security Breach | CustomerThink," 2016). Having completed a risk assessment previously, Flayton’s management team would also need to reassess their staff members’ ability to follow through with the requirements. If the top two threats of the risk assessment have occurred, the risk owners were not monitoring the key factors to respond to the warnings before they became a major issue. Although the top
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PROJECT PROCESS 3 opportunity of informing the public and taking responsibility of the first data breach has been realized, it no longer has much affect because of the additional breach. Flayton’s Electronics attempted to spin the incident into a positive publicity play and use it has a rebranding/reenergizing ploy. With the second breach, it makes the company look incompetent. Consumers have lost if not all, the majority of their faith in the company keeping their personal data secure. Brett Flayton’s company could be on the brink of closing its doors. With the current budget exhausted and the additional data breach, Flayton’s has no funds to conduct any damage control. Moreover, if there are repairs or replacements needed to the software, the company cannot afford any additional equipment. The original Public Relations representative for the company was also contracted on her per incident basis therefore, there is not any allotted funds in the budget for second incident. If Brett Flayton and his staff are unable to manage the issues in house it seems they may have run out of options to salvage what is left of the company. With the schedule shortened from six to four months, this puts additional strain on the company and the employees. The current employees have less time to complete the necessary training that is needed to implement the new security measures. It also decreases the time the new employees have to become acclimated to the company and complete their required training. All the changes that have occurred would need to go in the risk report so other aspects of the project can be updated and adjusted accordingly. These changes need to be communicated to staff immediately to prevent further time lost. Determine if any mitigation activities are required and explain why.
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PROJECT PROCESS 4 Mitigation activities would be required. This step should have helped prevent the top threat of another breach from occurring had it been executed properly. If Flayton’s does survive a second data breach, the mitigation process is extremely important at this stage. Management
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