92 if you do ask us to provide any optional services

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9.2 If you do ask us to provide any optional services, we use reasonable efforts to comply with your request. We record the detail of your optional services in your application form. 9.3 If additional charges apply for these optional services, we’ll tell you what they are when you apply for the optional services, and you have to pay the additional charges on top of the charges for the core components of the logging service. 10 EQUIPMENT 10.1 We can only provide the Managed Security Services if you have equipment that we support. If you don’t have that equipment, you can buy or rent it from us. 10.2 We deliver the equipment that you rent or purchase from us to the address you nominate. You’re responsible for the security of the equipment once it is delivered to your site. If the equipment is delivered to you before installation, you’re responsible for making the equipment available for installation. If equipment isn’t available for installation and as a result we need to reschedule installation, there may be a delay and extra cost to you. Equipment you buy from us 10.3 If you buy equipment from us, you own it once we receive the purchase price. If you cancel your order for the purchase of equipment and we have already ordered the equipment, you may have to pay for the equipment that has been ordered for you. If this happens, you can keep the equipment that you’ve paid for. 10.4 We procure the right for you to use any software that forms part of the equipment on the same terms that the relevant third party vendor grants such licences. You agree to comply with the licence terms. 10.5 You must ensure that you comply with any reasonable directions that we give you to prepare your site for equipment installation (at your expense). If your site isn’t ready for installation and as a result we need to reschedule installation, there may be a delay and extra cost to cover our extra expenses in rescheduling. 10.6 You must obtain our prior written consent before repairing or servicing the equipment. 10.7 You mustn’t alter the labels or other identifying marks on any equipment that we provide to you. 10.8 If we provide the Managed Security Service for equipment that you haven’t rented or bought from us, you’re responsible for any faults with that equipment. We may not be able to meet TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | Managed Security Services Section was last changed on 24 August 2017 | TELSTRA UNRESTRICTED PAGE 22 OF 36
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OUR CUSTOMER TERMS MANAGED SECURITY SERVICES SECTION our obligations if there’s a fault with your equipment. 10.9 If we’re providing the Managed Security Service for your servers, you may need to install certain software on your servers before we can provide you with the service. Equipment you rent from us 10.10 If you choose to rent equipment from us, then clauses 10.10 to 8.19 apply to you.
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