Slightly regretful qualified acceptance of blame May Include Minimization of

Slightly regretful qualified acceptance of blame may

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Slightly regretful, qualifiedacceptance of blame.May Include:-Minimization of harm-Denigration of victim-Appeal to loyaltyREFUSAL:Rejection of blameMay Include:-Proving one's innocenceby logical argument or evidence-Challenging the authority of the reproacher-A Flat Denialof the accusation---KENNETH BURKE’S PENTADPentad from greek for “FIVE”-Determines reasons why people use the words they did-Key to fully understanding communication is understanding the motives of people communicating-The elements emphasized in a story provide info about thespeaker’s motivation and/or how he wants wants others to understand the situationFIVE ELEMENTS EXPLAIN MOTIVATION:ACT--- WHATHAPPENEDSCENE--- SITUATION/ LOCATION OF THE ACTAGENT--- WHOPERFORMED THE ACT
AGENCY--- HOW THE ACT WAS ACCOMPLISHEDPURPOSE--- WHY THE ACT TOOK PLACEFUNCTIONS OF VERBAL COMMUNICATION---INFLUENCING OTHERS: FACEWORK + POLITENESSFACEWORK- Managing of people's Dignity, Respect, and Acceptance (Face)Face Characteristics I:-Face is Situated-Face is Claimed-Face carries an Emotional Investment-There is a Cooperative Motivation to honor faceFace Characteristics II:---Face wants:---POSITIVE FACE WANTS-- NEED FOR ACCEPTANCENEGATIVE FACE WANTS-- DESIRE NOT TO BE IMPOSEDUPON/ TREATED AS INFERIOR-Face is managed by people in social interactionsSPEECH ACT CATEGORIES:DIRECTIVE:An attempt to get the hearer to perform some future actionASSERTIVE:An attempt to represent an actual state of affairsCOMMISSIVE: An attempt to commit the speaker to a future course of actionEXPRESSIVE:An attempt to express a psychological stateDECLARATIVE: An attempt to bring about a change in some institutional state of affairs
--- Politeness Theory--- Describes the way people deal with a change in faceWhen Determining Size of face threat,3 things must be considered:a.Type of relationshipshared by interactantsb.The Power Difference of the interactantsc.The Size of the ImpositionPOLITENESS STRATEGIES:1)BALD ON RECORD- Act Directly --- no concern for face needs“I need you to help me move next weekend”2)POSITIVE POLITENESS- Respects Positive Face--- often through flatteryYou are so strong, can you help me move next..”3) NEGATIVE POLITENESS-Respects Negative Face--- offers regrets/pessimismIt is a lot to ask but, would you mind helping…”4) OFF RECORD- Hint/ Vague Manner“I sure could use some help moving next weekend”5) AVOIDANCE- Too Large a Threat-- face threatening act so large it is avoidedLift with your knees”
CHP 7- PERSONAL RELATIONSHIPS-Relationships are about knowledge, ways of understanding the world and connecting people symbolically-You have developed what you know and how you view the world and how you are based on interactionsRELATIONSHIPS HAVE 2 CATEGORIES:-SOCIAL RELATIONSHIP:-Participants are Interchangeable-Communicate using Social Norms and Roles-No Close Relationship-If one person is replaced the communication would not be very differentEx: Cashier, bus driver etc.

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