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Prior to course commencement if the full course fees

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prior to course commencement. If the full course fees are below $1,500, the full fees may berequired prior to course commencement. Please refer to the course flyers for an outline of allcourse fees.Following course commencement, full fees will be required to be paid by either a paymentplan (if remaining fees are over $1500), or in full (if the remaining fees are below $1500) fortuition and other services yet to be delivered.In order to protect students who prepay course fees in excess of $1500, the RTO has in placethe following policies:1)If the RTO is unable to provide services for prepaid services, the RTO will place thestudent into an equivalent course such that:a)The new location is suitable to the studentb)The student receives the full services for which they have prepaid at no additionalcost to the student; or2)Students will be paid a refund of any prepaid fees for services yet to be delivered abovethe threshold prepaid fee amount.3)The RTO will not collect more than $1500 prior to course commencement and progresspayments will not exceed $1500 instalments throughout the course.4)If course fees are more than $1500, progress payments will not exceed $1500 and theremaining course fees will be evenly distributed across the duration of the coursedelivery.Page 128 of 154 | Education Institute v30 1/2/20 Quallity and Compliance Manual
Education Institute | Quality & Compliance ManualUnconditional Financial GuaranteeIf applicable, the RTO may hold an unconditional financial guarantee from a bank operating inAustralia where:a)The guarantee is for an amount no less than the total amount of prepaid fees heldby the RTO in excess of the threshold prepaid fee amount ($1500) for each studentfor services to be provided by the RTO to those students; andb)All establishment and ongoing maintenance costs for the bank guarantee are met bythe RTO.Tuition Assurance SchemeIf applicable, the RTO may have in place current membership with a Tuition AssuranceScheme approved by ASQA.EvidenceEnrolment Agreement FormStudent HandbookCourse FlyersContinuousImprovementThis standard is reviewed, according to the Continuous Improvement Cycle, during the monthofNovemberon an annual basis.ResponsibilityChief Executive OfficerSenior ManagementEducation Institute v1 31.3.18 Quality and Compliance Manual Page 129 of 154
Education Institute | Quality & Compliance ManualHOLD PUBLIC LIABILITY INSURANCE (7.4)7.4The RTO holds public liability insurance that covers the scope of its operationsthroughout its registration period.StrategyThe RTO will ensure that it has in place a level of insurance that is suitable for the size andscope of the RTO’s operations that provides coverage for the RTO.Public Liability insurance will specifically cover “Training and Assessment” activities.Policy andProcedure/sInsurance (S)The RTO maintains public liability Insurance throughout its registration with adequate coversuitable for the RTO’s size and scope of registration, which is generally set as $10,000,000.

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