POPULATION AND SAMPLE
The population for this study was composed of the 150 Information Technology learners
Faculty of Information Technology and Multimedia Communication, Open University
Malaysia. This population was selected for this study because of the learner’s diverse
multicultural backgrounds and their underlying interest in all forms of training and
instructional delivery. The sample of this study consisted of the 79 attendees who
volunteered to participate in the study. Those who did not volunteer to participate in the
study were unavailable to complete all stages of the study and therefore could not
produce useable data sets for analysis.
Instruments developed by Zaharias (2004) and Hosfstede (1994) were used in this study
with each instrument collecting information regarding unique aspects of the study. The
self-administered questionnaire was piloted and used in previous research, including a
study on e-learning and national culture.
The questionnaire targeted the study participants’ opinions regarding issues such as
satisfaction with navigation schemes, colour selections, information presentation, page
layout and overall usability as all of the respondents have been using myLMS as their
primary online interaction tool in their studies. Essentially, this instrument measured the
cultural dimensions and usability attributes. Each study participant was given an
approximately an hour completing the data collection process for this study.
Data gathered via the above instrumentation were analyzed using several techniques.
Demographic information collected using the User Background Information Form was
reviewed and categorized using simple frequency counts and statistical means. The
remaining data were utilized in a series of correlational calculations necessary to measure
the relationships between participants’ their cultural dimensions and usability attributes.
The following section describes the key findings emerging from this study. This section
presents the findings or results of the study by organizing them around the four research
questions of the study. There were five cultural variables and nine usability variables
utilized in this study. As the normality is assumed as shown in Table 3, the relationships
between the cultural variables and the usability variables were measured through the use
of correlational calculations involving each of the cultural factors and multiple measures
for both system usability shown in Table 2.