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It is not necessary to correct performance when it

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It is not necessary to correct performance when itcauses a safety problemis illegal or injurious to the organizationdecreases customer satisfactioncauses conflict among line workersC12Which of the following departments provides services primarily to external customers?Human resourcesPurchasingMarketingManufacturingB13To determine who the customers are for a specific process, it would be most useful to create aPareto chartflow diagramcause and effect diagramscatter diagramD14Which of the following information would be most useful in performing SWOT analysis?D15Using Deming’s chain reaction theory, rank order the following events that will result from improvingquality,from first to last.1. The company will stay in business2. The company will capture the market3. The company will be able to provide more jobs4. Productivity will improve5. Costs will decrease1, 2, 3, 4, 51, 5, 4, 2, 35, 3, 4, 2, 15, 4, 2, 1, 3
A16A production line uses signs at specific points on the line to indicate when components or raw materials needto be replenished. This practice is an example of
A19Which of the following is the most important step in the selection of a single-source supplier for productioncomponents?

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Term
Spring
Professor
louw l

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