Formal studies at university TAFE or a private college Traineeships conducted

Formal studies at university tafe or a private

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- Formal studies at university, TAFE or a private college. - Traineeships conducted by qualified workplace trainers and assessors. - Training courses and seminars organised by industry associations, government departments, or by a particular establishment. - TV, cable, electronic media and the Internet. - Correspondence courses and distance education/self-paced learning; this is available through the Open Training and Education Network or TAFE. - Subscribing to hospitality journals, newsletters and periodicals. - Becoming a member of an industry association or union. - Attending industry functions, product launches or promotions. 4.2 Role-play Meet with the hospitality industry personnel (this could be your assessor or someone from your hospitality industry) to get additional information on the hospitality sector and complete the following activity. Interview the hospitality personnel and ask them to respond to the following questions: a) What are current government initiatives, if any b) What are the emerging or contracting markets in the hospitality industry sector? c) What are the environmental issues giving concern regarding the operation and future of the venue? SITHIND002 Assessment tasks V2 Issued 25/03/2019 page 31 of 34
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ASSESSMENT TASKS Training Package: SIT30616 Certificate III in Hospitality Cluster number and name: HC3 4.1 Use information on the hospitality industry Units of competency: SITHIND002 Source and use information on the hospitality industry Student’s ID: Please advise all students to insert their ID this column and on all pages, they submit. Assessor’s name: Please ensure your name or assessor name is inserted. d) How do these issues/concerns impact on the operation of the business within the hospitality sector? What can be done to respond effectively to these matters? Document the feedback in the space below. Contemporary needs, demands and desires of tourists consumers (increased need for security and preservation of health; emphasis on ecology and healthy food; pure nature stay; growing demand for adventure activities and excitement; convention facilities and incentive offerings; visits to towns, big sports, cultural, religious, business events; new travel motivation) have led to the emergence of new trends in hospitality offering design. Some of the emerging trends in hospitality industry are leveraging technology to improve guest experiences, from keyless check-in and robot concierges to mobile apps and messenger-based booking, top hotel chains are continuously experimenting with new technology to enhance traveler experiences, from booking to check-out. Sustainability has become increasingly important to the travel and hospitality industries, as well as their customers. With innovative practices such as installing solar-powered pool heaters and offering locally sourced toiletries, hotels and resorts are finding more creative and cost-effective ways to make their facilities, events and other services as green as possible.
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