·
Would withdrawal of this service hurt our sales of electric appliances?
·
What would be the internal repercussions of closing down the repair business?
-The Difference between a
Email
and a
Memo
is a Email opens with a To, From, Subject
Line, Carbon Copy (CC), and in some circumstances a Bcc. A Memo is quite similar to a
Email. It too opens with a To, From, Subject Line but it also has a date line and no CC or
Bcc. A Email then opens with the receivers name to express friendliness and to mark
the beginning of a message. A Memo gets directly to the point and provide ragged line
endings that are not yet justified. On some occasions a Email uses bullets to improve its
readability while Memos do not contain bullets just Headings and Columns to highlight
information. A Email always closes with the information from whoever is sending the
email. While a Memo usually omits a closing and never uses a signature.

BSBWRT301 Write simple documents
Version 1.1
Page 12 of 16
October 2016
Document # -
RTO # 31698
CRICOS # 03000J
-Formatting Letter,
formatting your letter. Letters typically follow one of three
formats: block, modified block, or semi-block: Block format is generally perceived as
the most formal format. For semi-formal letters, you may wish to use modified block or
semi-block format. For informal letters, use semi-block format.
-Using template in word to format Business Documents there are many of templates
available in MS for formatting business documents.
-Style guide for formatting reports.
c.Explain, in your own words, the rules and conventions for written English.

BSBWRT301 Write simple documents
Version 1.1
Page 13 of 16
October 2016
Document # -
RTO # 31698
CRICOS # 03000J
QUESTIONS
The following questions may be answered verbally with your assessor or you may write down your
answers. Please discuss this with your assessor before you commence. Short Answers are required
which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.

