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minimisation & sustainability performanceIncrease of waste minimisation and sustainability performance of 50%Monitoring, reporting and attaching all the data in a measurable spreadsheet as also in asystem responsible for measure all the wastes and sustainability performance of each staff6 weeksInnovation and Continuous Increase of 60%Ask for feedback and suggestions of each customers and 4 weeksOperational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 23
T-1.8.1_v3Development employee, putting the information in a spreadsheet responsiblefor monitoring and reporting all the areas that need to pass by innovation and continuous development1.4: Develop and implement contingency plans for the operational planScenario: As you have now completed the key performance indicators for your operational plan, yournext step in the operational plan will be to develop and implement contingency (backup) plans for yourstore's operational plan. To do this you will now prepare contingency or backup plans for the areas that you have already worked on.CONTINGENCY PLANOperational Plan AreaContingency / Backup PlanResource RequirementsProvide reports through the general manager, ensuring the correct performance and development of the resource requirements listedStaff performanceThe General Manager will be monitoring the staff performance, making reports and attaching the information in a measurable spreadsheet, ensuring the performance of each staffSeasonal RecruitmentThe Human Resources department will be responsible for theseasonal recruitment, ensuring the company necessity and responsible staff that deal with the mission, vision and value of the companyStore sales performance(quarterly sales)The General Manager will be responsible for monitoring the store sales performance, trying always to increase the sales and customers satisfactionDaily OperationsThe responsible for each section will be monitoring the daily operations of each one, and reporting possible unforeseenCustomer ServiceThe customer service will be responsible In guarantee and answer possible doubts and information that customer need,ensuring that are answer with empathy and courtesyInventory and LogisticsThe responsible for the section of inventory and logistics, willbe responsible in monitoring, reporting and attach all the data in a measurable spreadsheet, ensuring all the organization of the stockOperational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 24
T-1.8.1_v3Stock take SaleThe responsible for the stock will ensure that all products areorganized accordingly to your specificity, ensuring the performance of the salesEmergency & Work health and SafetyThe emergency & work health and safety will provide for the company all the necessary guarantees to keep the company according to the lawWaste minimisation and sustainabilityFor waste minimizations and sustainability, will be provided to each staff a manual of good behaviour that ensure the waste minimizations and sustainability