5 kurt lewins 3 step change model 6 organisational

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5. Kurt Lewin’s 3 - Step Change Model 6. Organisational Development Interventions & Change 7. Transforming An Organisation Into A Learning Organisation (Access video via BlackBoard)
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BUS103 STUDY UNIT 6 SU6 12 Chapter 3: Work Stress 3.1 Work Stress Are you stressed at work? For many people, work is the most important source of stress in life. Stress: An unpleasant psychological process that occurs in response to environmental pressures. Stress is not necessarily a bad thing. Individuals often use stress positively to rise to the occasion and perform at or near their optimum. Take a look at Exhibit 18-9 of your text to see the inverted U-shaped relationship between stress and job performance. Do you think you function better under stress? What sort of person functions better under stress? 3.2 Potential Sources of Stress What things make you stressed? In this section, we will cover potential sources of stress. There are three categories of potential stressors: environmental, organisational, and personal. 3.2.1 Environmental Factors Environmental factors are factors from the environment. They include economic uncertainty, political uncertainty and technological change. For example, changes in political leadership can be a source of stress for people and organisations. Changes in governmental policies (e.g., reduction in the number of foreign workers) may have huge impact on organisations.
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BUS103 STUDY UNIT 6 SU6 13 3.2.2 Organisational Factors Organisational factors are factors from the organisation. They include task demands, role demands, and interpersonal demands. For example, an employee who is assigned new tasks because his former colleague has left the organisation may experience stress from increasing task demands. 3.2.3 Personal Factors Personal factors are factors from the individual. They include family problems, economic problems, and personality. For example, an employee who has marital conflict may experience high stress that may indirectly affect his or her work performance. You should now read Robbins and Judge (2015), Chapter 18, pp. 581-585 to learn more about potential sources of stress. Environmental factors Organisational factors Personal factors Stress Physiological symptoms Psychological symptoms Behavioural symptoms
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BUS103 STUDY UNIT 6 SU6 14 Also, take a look at Exhibit 18-8 in your text to see how stress can lead to physiological, psychological, behavioural issues. 3.3 Stress Management Would you enjoy being stressed out for a long time? If stress is sustained over long periods of time, employee performance may be reduced. Recall the U shaped graph in Exhibit 18-9; stress is not functionally all the time. Luckily, stress can be managed in many different ways. In this section, we will cover individual and organisational approaches to managing stress.
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