I think sometimes the old saying still goes you pay

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cost. I think sometimes the old saying still goes, you pay for what you get. If GM’s effort wouldhave been put into customer safety and product quality they may have been able to avoid themillions it cost them is recalls and lawsuits. GM’s culture used to be an emphasis on administration and lack of accountability whichis why the ignition switch error cost GM so much money. A company, especially one like GM orany car manufacturer should emphasize and be held to the accountability to their customers.They need to stop and think; would I feel safe to drive this vehicle with my parents or kids in it?Mary Barra, CEO for GM talked about the “GM Nod” which means “when everyone nodsagreement to a proposed plan of action, but then leaves the rom with no intention to followthrough, and the nod is an empty gesture” (Kuppler, 2015). As a result, GM had a major culturalimpact on the organizational model so therefore no one wanted to take responsibility forcorrecting the ignition switch error. Today’s culture inside GM is completely opposite of what itused to be. GM’s new culture centers around agility. GM now focuses on a type of culture thatstands for a speedy response to addressing issues, problems and opportunities that may arise. By
Organizational Analysis: The GM Culture Crisis 5implementing a culture of agility GM is now showing an organizational model like otherorganizations in the manufacturing industry. Addressing safety and quality with the utmost ofimportance will always pay off in the end. Only if GM would have thought this way andpracticed this in the past a lot of money and needless lives that were lost could have beenprevented.Organizational Modeling: UniqueWith today’s companies choosing the best organizational model takes time and involves agreat analysis of all the facts from every angle possible. As for GM, I do not believe that themodel they chose, the autocratic model, is unique to any industry. There are other companies outthere that use this model and probably have a very high turnover rate. However; GM alsoexhibits a laissez-faire behavior and an attitude of not caring. It is amazing that GM lasted aslong as they did with only “bean counters” running the company (Kuppler, 2015). Theorganizational model that a company chooses is going to be unique to them but other companiesout there may be using it. But just like a person, each company is going to have their own littletouch or spin on the organizational model. Organizational Modeling: Motivational ModelingEvery company knows that to have good performance and retention their employees mustbe motivated. Good motivation requires two things. The first is the understanding of whatmotivators the employees will encounter at your organization. The second is knowing whatindividuals are motivated by. If you can figure this out your company can expect the increasedability to get talented employees and retain that talent.
Organizational Analysis: The GM Culture Crisis 6

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