In todays team based businesses which of the

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Building Management Skills: An Action-First Approach
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Chapter 6 / Exercise 2
Building Management Skills: An Action-First Approach
Daft/Marcic
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58) In today's team - based businesses, which of the following is most likely to be the result of collaboration? 58) A) It creates a situation where fewer ideas are needed because most of the information can be obtained from the Internet. B) It creates a situation where you may need to accommodate more ideas than you decline. C) It creates a situation where people are reluctant to come up with creative ideas. D) It creates a situation where fewer ideas are generated. E) It creates a situation where you may need to reject more ideas than you accept.
59) How can someone maintain credibility and goodwill while acknowledging a mistake has been made? 59)
60) Which of the following is an advantage to using a written message to deliver bad news? 60)
61) How can you incorporate a buffer when giving constructive criticism? 61)
62) Taking responsibility for mistakes and bad decisions ________. 62) A) is critical for maintaining credibility and goodwill B) is considered to be harmful for future business C) results in angry customers D) results in the customer ending all business relations with the company E) must be avoided
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We have textbook solutions for you!
The document you are viewing contains questions related to this textbook.
Building Management Skills: An Action-First Approach
The document you are viewing contains questions related to this textbook.
Chapter 6 / Exercise 2
Building Management Skills: An Action-First Approach
Daft/Marcic
Expert Verified
63) Like other bad news communications, delivering bad news to a vendor requires balancing ________. 63)
64) When communicating negative change, how can you maintain goodwill with employees and the community? 64)

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