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Risk and Quality Management Tools MatrixRisk or QualityManagement ToolPurposeAdvantagesDisadvantages
5Plan-Do-Study-Act (PDSA)This tool is used when qualityimprovement initiatives are tobe implemented gradually andimproved as needed along the way. The rapid-cycle method of PDSA allows for constant corrections and improvements to be performed as each cycles completes. This ensures that the implementation team can make the changes at any time during the process without getting sidetracked by details.Implementation teams may have some difficulty using the rapid-cycle structure of the PDSA method. This may be corrected with additional training,Root/Cause analysisUseful in assessing errors and incidents that were reported and in identifying the need forchanges in procedures and to use as evidence to suggest system changes.Six SigmaThis tool is effective for decreasing defects and the cost of operating. Using this tool can improve outcomes in healthcare settings for a variety of services. This tool is easier to implement and learnthe more teams work with it and can be used quite successfully by seasoned teams improving patient safety, lowered costs, and higher satisfaction at work.A substantial commitment is required of both leadership time and resources is needed to effectively use Failure Modes and Effects Analysis (FMEA)This tool is effective to maintain quality of care by identifying potential areas of failure.Health Failure Modes and Effects Analysis (HFMEA)This tool is used to provide a detailed analysis of more localized or smaller processes which creates the ability to give more specific recommendationsThis tool is useful for identifying the nature of most errors by proactively analyzing vulnerabilities before any negative or adverse events happened.This tool is seen as potentially too time consuming.Common problems and challenges in risk and quality managementHealthcare providers routinely make decisions that influence both the health and the safetyof patients, both through direct contact and indirectly through other means; each decision made in
6regards to the patient has a consequence, and any mistake or erroneous assessment can lead to irreversible problems for the patient. Risk management is essential to prevent such risks and thus prevent the further risk of lawsuit against the facility due to negligence or mistake; strategies for minimizing these risks should be established by administrators and regularly reviewed by staff.