Psychology in Action 9th Edition

Psychology in Action

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B. Writing- communicates thoughts, ideas, information, and messages in writing; and creates documents such as letters, directions, manuals, reports, graphs, and flow charts. C. Arithmetic/Mathematics - performs basic computations and approaches practical problems by choosing appropriately from a variety of mathematical techniques. D. Listening- receives, attends to, interprets, and responds to verbal messages and other cues. E. Speaking - organizes ideas and communicates orally. Thinking Skills : thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons. A. Creative Thinking - generates new ideas. B. Decision Making - specific goals and constraints, generates alternatives, considers risks, and evaluates and chooses best option. C. Problem Solving - recognizes problems and devises and implements plan of action. D. Seeing Things in the Mind’s Eye - organizes and processes symbols, pictures, objects, and other information. E. Knowing How to Learn - uses efficient learning techniques to acquire and apply new knowledge and skills. F. Reasoning - discovers a rule or principle underlying the relationship between two or more objects and applies it when solving a problem. Personal Qualities : Displays responsibility, self-esteem, sociability, self-management, integrity and honesty. A. Responsibility - exerts a high level of effort and perseveres towards goal attainment. B. Self-esteem - believes in own self-worth and maintains a positive view of self. C. Sociability - demonstrates understanding, friendliness, adaptability, empathy, and politeness in group settings. D. Self Management - assesses self accurately, sets personal goals, monitors progress, and exhibits self-control. E. Integrity/Honesty - chooses ethical courses of action. Instructor's Resource Guide               Chapter 1                                 Page 35
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Five Competencies I. Resources : Identifies, organizes, plans, and allocates resources. A. Time - selects goal -relevant activities, ranks them, allocates time, prepares and follows schedules. B. Money - uses or prepares budgets, makes forecasts, keeps records, and makes adjustments to meet objectives. C. Materials and Facilities - acquires, stores, allocates and uses materials or space efficiently. D. Human Resources - assesses skills and distributes work accordingly, evaluates performance and provides feedback. II. Interpersonal : Works with others. A. Participates as a Member of a Team - contributes to group effort. B. Teaches Others New Skills. C. Serves Clients/Customers - works to satisfy customer's expectations. D. Exercises Leadership - communicates ideas to justify position, persuade and convince others, responsibly challenges existing procedures and policies. E. Negotiates - works toward agreements involving exchange of resources, resolves divergent interests.
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