Improving the test process should take place within

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Improving the test process should take place within the context of: Current business and organizational challenges The maintenance challenges of currently delivered systems Current testing and quality assurance challenges In this context the importance of the testing discipline, as one of the quality measures that can be taken, is growing rapidly. Often projects spend substantial parts of their budget on testing. Organizations face tougher business objectives every day such as decreased time-to-market, higher quality and reliability and reduced costs. We develop and manufacture many products where the majority of the development costs relate to software. At the same time, options are now available for software development to be outsourced or co-developed with other sites. Together with the trend towards more re-use and platform architecture, integration and testing are becoming key activities that directly influence not only the product quality but also the effective and efficient conduct of the entire development and manufacturing process. Testers may be working on software products, or on products with a mix of software and hardware, or products including a mix of software with other products in many different media. Software is increasing in importance and size. The amount of software in consumer products roughly doubles every 24 months as does the complexity in professional applications. The complexity of the software directly influences the number of defects per „”unit” of software (e.g., Function Points). As the market is demanding better and more reliable products that are developed and produced in less time with a reduced amount of money, higher testing effectiveness and efficiency is no longer an option; it is an essential ingredient for success. Delivered systems include other products and services as well as software code. The system may also include hardware, middleware and firmware. In some circumstances, the delivered service might include new buildings, changes to working practices and new infrastructure. As a result, testing may extend to dress rehearsals of the transition and into the first days for the full working organization in its new premises. The scope of testing is not necessarily limited to the software system. Further, the people buying and using software don‟t just need the code, they also need services and products such as business processes, training, user guides and support. The improvement of testing must be carried out in the context of the wider quality goals whether these are the goals of an organization, one or more customer organizations or one or more IT groups/teams. The context within which test process improvement takes place includes any business/organizational process improvement and any IT or software process improvement.
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Christopher Reinemann
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