ANS F PTS 1 DIF Challenging OBJ LO 10 06 NAT BUSPROG Analytic TOP Training

Ans f pts 1 dif challenging obj lo 10 06 nat busprog

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ANS:FPTS:1DIF:ChallengingOBJ:LO: 10-06NAT:BUSPROG: AnalyticTOP:Training Managers and Employees in Performance AppraisalKEY:Bloom's: Knowledge26.The leniency error occurs when ratings of all employees fall at the high end of the scale.ANS:TPTS:1DIF:ChallengingOBJ:LO: 10-06NAT:BUSPROG: AnalyticTOP:Training Managers and Employees in Performance AppraisalKEY:Bloom's: Knowledge27.The contrast error occurs when a rater scores an employee high on all job criteria because of performance in one area.ANS:FPTS:1DIF:ChallengingOBJ:LO: 10-06NAT:BUSPROG: AnalyticTOP:Training Managers and Employees in Performance AppraisalKEY:Bloom's: Knowledge28.The halo effect is the tendency to rate people relative to one another rather than against performance standards.ANS:FPTS:1DIF:ChallengingOBJ:LO: 10-06NAT:BUSPROG: AnalyticTOP:Training Managers and Employees in Performance AppraisalKEY:Bloom's: Knowledge29.A major concern for managers in performance management is how to emphasize the positive aspects of the employee’s performance while still discussing ways to make needed improvements.ANS:TPTS:1DIF:EasyOBJ:LO: 10-07NAT:BUSPROG: AnalyticTOP:Appraisal FeedbackKEY:Bloom's: Knowledge
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30.When a key part of performance management, the performance appraisal, is used to punish employees,performance management is less effective.ANS:TPTS:1DIF:EasyOBJ:LO: 10-07NAT:BUSPROG: AnalyticTOP:Appraisal FeedbackKEY:Bloom's: KnowledgeSHORT ANSWER 1.Define performance management. What should a performance management system do? ANS:Performance management is a series of activities designed to ensure that the organization gets the performance it needs from its employees. At a minimum a performance management system should dothe following:Make clear what the organization expects.Provide performance information to employees.Identify areas of success and needed development.Document performance for personnel records.PTS:1DIF:ModerateOBJ:LO: 10-01NAT:BUSPROG: AnalyticTOP:The Nature of Performance ManagementKEY:Bloom's: Knowledge2.Describe the entitlement approach and the performance-driven approach.
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