•The process map can be one continuous chart or broken down into key stages in the overalloperational activity.Process map exampleHere are examples of two formats for a process map.Customer journeySIT40516 | SITXMGT001–MonitorworkoperationsStudent Assessment Guide | Version 1.1Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926DApproved by: CEO | Next Review: January 2023
Page: 67 of 70Cleaning processFlowchart symbols•Basic flowchart symbols are used to aid clarity when preparing a flowchart. Here is a list of basicflowchart symbols, their title and the information they represent in a flowchart.•Alternatively, use your internet search engine to research symbols, their meanings and examples.SymbolNameDescriptionStart/endsymbolThe terminator symbol marks the starting or endingpoint of the system. It usually contains the word‘Start’ or ‘End’.ActionorprocesssymbolA box can represent a single step(‘add two cups offlour’), or entire sub-process (‘make bread’) withina larger process.DocumentsymbolA printed document or report.DecisionsymbolA decision or branching point. Lines representingdifferent decisions emerge from different points ofthe diamond.PreparationsymbolRepresents a set-up to another step in the process.ConnectorsymbolIndicates that the flow continues where a matchingsymbol (containing the same letter) has beenplaced.SIT40516 | SITXMGT001–MonitorworkoperationsStudent Assessment Guide | Version 1.1Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926DApproved by: CEO | Next Review: January 2023
Page68 | 70ArrowA line is a connector that shows relationshipsbetween the representative shapes.SIT40516 | SITXMGT001–MonitorworkoperationsStudent Assessment Guide | Version 1.1Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926DApproved by: CEO | Next Review: January 2023
Page: 69 of 70Appendix 5WORK SCHEDULE TEMPLATEWorkplace name:Work area:Shift:Activity:Shift timingTask(s) to be completedJobrole/personallocated to•••Prepared by:Date:SIT40516 | SITXMGT001–MonitorworkoperationsStudent Assessment Guide | Version 1.1Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926DApproved by: CEO | Next Review: January 2023
Page70 | 70Appendix 6RUN SHEET TEMPLATEEvent name:Start / finish time:Location:Day / date:TimingProcess / stageTasks to be completedJobrole/personallocated toPrepared by:Date:Copyright:Instructions in this tool have been developed by NTA and Altec College for sole purpose of use bypass Global Pty Ltd t/a ALTECCollege. Any part of these assessment instructions cannot be reproduced in full or part for without approval of Altec College and NTA which holdsauthorship right.SIT40516 | SITXMGT001–MonitorworkoperationsStudent Assessment Guide | Version 1.1Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926DApproved by: CEO | Next Review: January 2023
End of preview
Want to read all 70 pages? Upload your study docs or become a member.
