F11-036 - Tran Xuan Khoi.v.1.1.docx

Retail mai 2017 three key areas contributing to

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-focuses on its core activities. retail (Mai, 2017) three key areas: contributing to sustainable economic growth, responsible corporate responsibility and community investment (Standard Chartered, 2018) VietinBank, which focuses on credit growth, with a population of 90 million people, low average incomes and an extensive network of experience in the international market (Mai, 2017) - Sunstainable Approach 1. Customer level of field 2. Where can we use the best of the floor and the floor for the organization for the associative close VietinBank's Sustainable Development Objective 1. Growth of profits linked to the socio-economic development of the country 2. Improve financial capacity,
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OPENINGANEWBRANCH OFVIETINBANKIN MYDINH 1 3. Organization that can be special value for the business of the organization and the countries that the dynamic activities (Standard Chartered, 2018) people and technology 3. Commitment to the community, project implementation and social welfare projects (Vietinbank, 2018) 2.2 Building stakeholder mapping for the international bank and Vietinbank and compare this two stakeholder maps highlighting their similarities and differences. Vietinbank Groups of stakeholders Interest Action to satisfy their interests Power (High-Low) Shareholders - Shareholders can attend high-level meetings and have the right to comment on the organization - Shareholders are given priority to buy shares sold by banks Stable dividend for a long period -They are obliged to pay on time -They are obliged to report the bank's annual performance - have plans to develop and expand business activities for investors They have high powers because they are a direct impact on the bank's business, have the power to decide, guide and change banks. Customers - have the right to use the services and facilities of the bank The bank is obliged to take good care of its customers, to create Depending on the type of customer Big customers have a
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OPENINGANEWBRANCH OFVIETINBANKIN MYDINH 1 - have the right to feedback on the services, report the attitudes of the staff, evaluate the quality of service - enjoy prizes, valuable gifts at bank events the best opportunity for customers, to develop services and products better and better. lot of power Small customers have little powe Employees Have the opportunity to learn, develop yourself - to work in a professional environment - enjoy the privileges of a government employee - establish a professional working environment for employees - Ensure the interests of workers in accordance with the law - training and development of staff capacity -Employees have less power because their job is to follow the direction and plan of the superior to develop and build the organization. Managers - Have the opportunity to learn, develop yourself - to work in a professional environment - Higher salaries than regular employees - training and development of staff capacity Managers have less power because their job is to follow the direction and plan of their superiors, manage their
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OPENINGANEWBRANCH OFVIETINBANKIN MYDINH 1 - enjoy the privileges of a government employee employees so that the plan of the
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