191 as mentioned earlier od practitioners need to be

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technology and cultural factors (Anderson, 2015, p. 191). As mentioned earlier, OD practitioners need to be acutely aware of the organization’s history of change management (Bordia et al., 2011); practitioners reporting findings to clients must remain focused on the facts during feedback, and it is important to acknowledge mistakes of the past. If PCMH exists, OD practitioners can help leaders by evoking source credibility, which refers to trust, confidence, and faith that the receiver has or in this case dissenting employees who no longer have trust in the organization. Task 2 Take a few moments to reflect on what you have learned in Weeks 4 and 5 of the course. Write a reflective paragraph summarizing your thoughts. Thinking about weeks four and five of this course, I have learned I am not particularly fond of the data gathering process. While it is essential to prescribe an appropriate diagnosis and intervention, data gathering can be tedious and time consuming; such work could very well be rewarding if it weren’t for this underlying and necessary step. Equally as important are
reliability, validity, causality, and causal inference of data because without valid information it would be difficult for the client to learn and for the interventionist to help. In my opinion, change

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