F4. Listening:Receives, attends to, interprets, and responds to verbal messages and other cues. F5. Speaking:Organizes ideas and communicates orally. Thinking Skills: Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons. F6. Creative Thinking: Generates new ideas. F7. Decision Making:Specific goals and constraints, generates alternatives, considers risks, and evaluates and chooses best alternative. F8. Problem Solving:Recognizes problems and devises and implements plan of action. F9. Seeing Things in the Mind’s Eye:Organizes and processes symbols, pictures, graphs, objects, and other information. F10. Knowing How To Learn:Uses efficient learning techniques to acquire and apply new knowledge and skills. F11. Reasoning:Discovers a rule or principle underlying the relationship between two or more objects and applies it when solving a problem. Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty. F12. Responsibility:Exerts a high level of effort and perseveres toward goal attainment. F13. Self-Esteem:Believes in own self-worth and maintains a positive view of self. F14. Sociability:Demonstrates understanding, friendliness, adaptability, empathy, and politeness in group settings. F15. Self-Management:Assesses self accurately; sets personal goals, monitors progress, and exhibits self-control. F16. Integrity/Honesty:Chooses ethical course of action. Workplace Competencies Resources C1. Allocates Time: Selects relevant, goal-related activities, ranks them in order of importance, allocates time to activities, and understands, prepares, and follows schedules. C2. Allocates Money: Uses or prepares budgets, including making cost and revenue forecasts, keeps detailed records to track budget performance, and makes appropriate adjustments. C3. Allocates Material and Facility Resources: Acquires, stores, and distributes materials, supplies, parts, equipment, space, or final products in order to make the best use of them. C4. Allocates Human Resources: Assesses knowledge and skills and distributes work accordingly, evaluates performance, and provides feedback. Interpersonal C5. Participates as a member of a team: Works cooperatively with others and contributes to group with ideas, suggestions, and effort. C6.Teach Others New Skills: Helps others to learn. C7.Serves Clients/Customers: Works and communicates with clients and customers to satisfy their expectations.