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133 describe the factors that generally contribute to

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133. Describe the factors that generally contribute to high levels of team cohesion.Team cohesion is increased when: (1) team members agree on a common purpose and direction, (2) externalparties give high praise and recognition for the team's success, (3) the organization encourages and motivatesteams to compete with each other for rewards, and (4) members find they have common ground and similarattitudes and values and enjoy being on the team.
134. Describe top management's and the team leader's roles in fostering creativity. For each, list activities theyshould undertake to promote creativity.Top management's role in encouraging creativity is significant. Creativity does not work in hierarchicalcommand-and-control environments. Top management has the responsibility to create the appropriate settingand support systems that foster and nourish creativity.Top management activities that can enhance creativity include providing teams with the following: (1) adequateand quality resources, (2) appropriate recognition and rewards, (3) flexibility and a minimum amount ofstructure, and (4) supportive climate and culture.Team leader activities that can help to enhance team creativity include (1) matching members with the rightassignments; (2) giving team members greater autonomy to do the job; (3) ensuring the availability of adequatetime, money, and other resources for the team; and (4) protecting against "creativity blockers."135. Creativity is usually thought of as a characteristic of individuals, but are some teams more creative thanothers?Yes. Teams with managers who employ strategies such as providing adequate and quality resources, appropriaterecognition and rewards, flexibility and a minimum amount of structure, and a supportive climate and culturewill have teams that are more creative.136. What are the benefits of using cross-functional teams?Cross-functional teams offer many potential benefits to an organization. For example:·Bringing together the right people gives the team a rich and diverse base of knowledge and creative potential that far exceeds anything asingle functional team could come up with.·Coordination is improved and many problems are avoided when people from different functions come together to work on a project atthe same time, rather than working in separate units.·The cross-functional makeup of the team provides the benefit of multiple sources of information and perspectives, contacts outside ofone's functional specialty, and speed to market, which are critical for success in globally competitive, high-technology markets.·Members learn new skills that are carried back to their functional units and to subsequent teams.·Finally, the positive synergy that occurs in effective cross-functional teams can help them achieve a level of performance that exceedsthe sum of the individual performances of members.

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