Pre Requisites Prerequisite units SITXOHS002A Follow workplace hygiene

Pre requisites prerequisite units sitxohs002a follow

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Pre-Requisites Prerequisite units SITXOHS002A Follow workplace hygiene procedures Employability Skills Information Employability Skills This unit contains employability skills. Elements and Performance Criteria Pre-Content Elements describe the essential outcomes of a unit of competency. Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide.
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TAE40110 Certificate IV in Training and Assessment (Assessment) Book of Readings © 2013 MRWED Training and Assessment Version 2.4.2 (18/04/2013) Page 85 Elements and Performance Criteria ELEMENT PERFORMANCE CRITERIA 1. Prepare and serve a range of non-alcoholic drinks. 1.1 Prepare ingredients and equipment for non - alcoholic drinks prior to service. 1.2 Identify the name and style of drink in response to a customer request. 1.3 Select and assemble the correct ingredients, equipment and relevant machinery according to enterprise practices. 1.4 Prepare drinks correctly using appropriate methods , according to standard recipes, customer requests and required timeframe. 1.5 Ensure correct strength, taste, temperature and appearance for each drink prepared. 1.6 Present drinks attractively in appropriate crockery or glassware and garnish attractively where appropriate, according to enterprise standards. 2. Use, clean and maintain equipment and machinery for non- alcoholic drinks. 2.1 Use machinery and equipment safely according to manufacturer specifications and hygiene and safety requirements. 2.2 Clean machinery and equipment regularly and maintain according to manufacturer specifications and enterprise cleaning and maintenance schedules. 2.3 Use energy and water resources efficiently when preparing non-alcohol beverages to reduce negative environmental impacts. 2.4 Identify problems promptly and report them to the appropriate person.
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TAE40110 Certificate IV in Training and Assessment (Assessment) Book of Readings © 2013 MRWED Training and Assessment Version 2.4.2 (18/04/2013) Page 86 ELEMENT PERFORMANCE CRITERIA Required Skills and Knowledge REQUIRED SKILLS AND KNOWLEDGE This section describes the essential skills and knowledge and their level, required for this unit. The following skills must be assessed as part of this unit: customer service skills for determining customer requirements and preferences preparation and service of a variety of coffees, teas and non-alcoholic beverages problem-solving skills to resolve drinks curdling, coffee strength or milk texturisation communication skills to liaise with customers and other team members, clarify requirements, provide information and listen to and interpret information and non- verbal communication literacy skills to read recipes for drinks numeracy skills to calculate amounts of ingredients for drinks or increase amounts for larger quantities or multiple orders.
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