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LocationLevel 2, 401 Sussex Street, Sydney, NSW 2000Purpose of the assessment taskThe purpose of this assessment task is to assess the students’ ability to monitor an review operational performancewhich includes:Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targetsAnalyse and interpret budget and actual financial information to monitor and review profit and productivityperformanceIdentify areas of underperformance, recommend solutions, and take prompt action to rectify the situationPlan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resourcesNegotiate recommendations for variations to operational plans and gain approval from designated persons/groupsDevelop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirementsAssessment Conditions and resourcesAssessment will be conducted in a safe environment where evidence gathered demonstrates consistent performanceof typical activities experienced in the management and leadership field of work and include access to:relevant legislation and regulationsworkplace documentation and resources from CoffeeVillecase studies and, where possible, real situationsinteraction with othersCoffeeVille virtual companyOffice equipmentBSBMGT517 Assessment Tool V4 Issued 28/3/2019Page| 22
ASSESSMENT TOOLQualification:BSB51915 Diploma of Leadership and ManagementCluster number and name:LMD 1.2 Manage Operational PlanUnits of competency:BSBMGT517 Manage operational planStudent’s ID and full name:43236 albert chee hongAssessor’s name:GlennNumber of weeks for this cluster:5Benchmark for AssessmentYou are expected to respond to all questions. Direction is provided on the expected length of your response. Theseassessments will require a Short, Mediumor Longresponse.The following is a guide to the expected number of words for each of these categories unless otherwise indicated.Short30+ wordsMedium100+ wordsLong200+ wordsThis task includes written activities and coaching session where you will be required to demonstrate your ability to monitor and review operational performance. You will need to refer to the CoffeeVillevirtual company to assist youin completing this task as well. Your assessor will allocate who you will have to coach and a timeframe for the coaching session. You will be observed by your assessor when conducting the coaching session.4.1.In your operational plan you developed systems and processes to measure the key performance indicators of theoperational plan. Describe how you will monitor and review each in terms of expected productivity and profit plans and targets e.g. You can use the template below to assist you with this task or create your own. (Guide: Long)What will be reviewed When will it be reviewed How it will be reviewedToolDefinitionUsesWhenMeasuring QualityQuality