P01 - Performance Work Statement - Identification Wristband systems.docx

Written notification of unsatisfactory performance

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written notification of unsatisfactory performance has been provided to the Contractor; and the problem has not been cured in the ten (10) day period. If a disagreement about performance still exists at the end of this ten (10) day period, the Contracting Officer will make a final determination with the input of the COR and LVAMC Director within fourteen (14) days from the date of the conclusion of the ten (10) day cure period. 4.1.2.The Contractor shall furnish qualified personnel as required by the contract specifications to accomplish all services under this contract. 4.1.3.Contractor personnel performing services to the VA shall at all times conduct themselves in a professional manner, maintain personal hygiene, wear clean, neat uniforms and be identified by having the company name, and employee name affixed to the uniform. The Contractor shall be responsible for furnishing all vehicles, personnel, equipment and supplies, vehicle fuel, uniforms, nametags and/or badges for performance of services under this contract. Employee identifications shall be worn in clear view above the waist. Contractor personnel shall not smoke in vehicles while transporting VA patients. 4.2. Contractor Personnel Qualifications: 4.2.1.All Contractor personnel performing contract services shall meet the qualifications required by Federal, State, County and local government entities from the place in which they operate. Contractor personnel shall meet these qualifications at all times while performing contract services. 4.2.2.During the contract period of performance, if the Contractor proposes to add-on or replace personnel to perform contract services, the Contractor shall make notification to the designated COR. At no time shall the Contractor utilize add-on or replacement personnel to perform contract services who do not meet the qualifications under the terms and conditions of this contract. 4.2.3.The Contractor shall comply with the provisions of the Privacy Act of 1974, the Health Insurance Portability and Accountability Act (HIPAA) of 1996, as well as all applicable (Veterans Health Administration) VHA regulations pertaining to fire safety and blood borne pathogens, which will be provided by the COR. 4.2.4.Should governmental requirements differ on this contract, then the strictest shall apply. 4.3.Request for Services: 4.3.1. The COR will make requests for services. 4.4.Contractor Notification: 4.4.1. Response Time Compliance Rate: The Contractor shall maintain at a minimum, a 100% compliance rate on a response time of 4 hours for requested services during the contract year.
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Failure of the contractor to perform in accordance with this compliance rating may constitute sufficient cause for termination of the contract for “cause,” (see FAR clause 52.212-4(m)). 4.5.Invoice Procedure: 4.5.1. Contractor shall file invoices electronically to the VA Financial Service Center (VAFSC) via OB10 as required by the Improper Payment Elimination and Recovery Act of 2010 (IPERA). VA published the final rule requiring vendors to submit invoices electronically to the Financial Services Center (FSC) in the November 27, 2012 Federal Register. The rule became effective December 27, 2012.
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  • Fall '19
  • invoice, United States Department of Veterans Affairs, Vista

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