Government agencies  Owners  Shareholders  Technical advisers? Workplace observation Written assessment Question and answer Simulated environment Group activity Role play 1.2 Make any changes or refinements to vision or mission statement as required: Did they make changes or refinements, based on:  Sufficient information  Clear understanding from stakeholders  A refined mission statement? Workplace observation Written assessment Question and answer Simulated environment Group activity

P a g e | 11 Role play

P a g e | 12 1.3 Review or develop organisational values to support the vision and mission statement: Did they review or develop organisational values, using the following strategies:  Involving all relevant stakeholders  Establishing measurable performance benchmarks? Workplace observation Written assessment Question and answer Simulated environment Group activity Role play 1.4 Gain support for strategic planning process from all relevant stakeholders: Did they gain support via:  Explaining the key processes to stakeholders  Holding meetings with stakeholders  Supporting their involvement in processes? Workplace observation Written assessment Question and answer Simulated environment Group activity Role play 2.1 Determine information requirements and undertake or commission research to deliver relevant information: Did they conduct the following research:  Commissioned research  Demographics  Economics  Internal research  Market segmentation  Political  Product  Social  Technological? Did they conduct research on:  Internal environment factors  External environmental factors? Workplace observation Written assessment Question and answer Simulated environment Group activity Role play

P a g e | 13 2.2 Analyse political, economic, social, and technological developments in a global context: Did they analyse he following factors in a global context:  Social and cultural factors  Economic factors  Political and legal external environmental forces  Technology? Did they use the following approaches:  Use your own internal expertise or knowledge of the various environments  Seek the services of an expert, consultant or other advisor  Use information services provided by online or other communication streams  Consult with similar organisations who do business in a global environment? Workplace observation Written assessment Question and answer Simulated environment Group activity Role play 2.3 Seek advice from appropriate experts wherever necessary: Did they seek advice from:  Experienced consultants or experts  Managers, team leaders, specific workplace groups or departments  Stakeholders  Industry experts or spokespersons? Workplace observation Written assessment Question and answer Simulated environment Group activity Role play 2.4 Identify and consider strengths and weaknesses of existing and potential competitors and allies: Did they conduct the following analyses for competitors:  SWOT  PEST?