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and also team members, so such skills will provide them a confident to handle anykind of conflict with customers or team member. The employees will be able to handlethe customers if they have been given a training to enhance people skills.2. From week 3 Pre Recorded Case StudyQuestion 3 (10 marks)(a)How would you describe Black Diamond’s ethics in terms of how it treats itsemployees at the company’s factory partners in Vietnam, China, andBangladesh? (5 marks – 300 words)Answer:
Page 4of 3Ethics in a Business simply refers to doing the right thing in a Business either foremployee or a business. It is a person’s beliefs about what constitutes right andwrong behavior. The various ethical issues in a business can be pricing policies,environmental protection, working conditions and financial abuses to anemployee. Black Diamond company is an American company which has partner factoriesacross the globe. The main important to the success of Black Diamond is itsunique culture and its diverse workplace. Black diamond company is anextension of attitude, culture, ethos and the values of the life defining mountainsports. There was also a recognition that the brand is same whether it’s inEurope, Asia or in North America. They have accepted the cultural differencesand cultural interpretation of their factory partners. Black diamond respects thedifferent mentality of their factory partner as they are from different culture andhas treated it as a company’s asset to become more globe. The company hadoperated its project in many countries and had hired people from that areas.They have had conducted weekend events and hiking program for theiremployees. They have focused on the teamwork so they believe that theseprograms will help them to built implicit trust and confidence in the competencyof their partners. Black diamond has adopted the dynamic culture of china, hiringthe employee from china has helped them to analyze the Chinese market, whichhelped to produce good products as well as become global. The owner’s