And also team members so such skills will provide

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and also team members, so such skills will provide them a confident to handle any kind of conflict with customers or team member. The employees will be able to handle the customers if they have been given a training to enhance people skills. 2. From week 3 Pre Recorded Case Study Question 3 (10 marks) (a) How would you describe Black Diamond’s ethics in terms of how it treats its employees at the company’s factory partners in Vietnam, China, and Bangladesh? (5 marks – 300 words) Answer:
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Page 4 of 3 Ethics in a Business simply refers to doing the right thing in a Business either for employee or a business. It is a person’s beliefs about what constitutes right and wrong behavior. The various ethical issues in a business can be pricing policies, environmental protection, working conditions and financial abuses to an employee. Black Diamond company is an American company which has partner factories across the globe. The main important to the success of Black Diamond is its unique culture and its diverse workplace. Black diamond company is an extension of attitude, culture, ethos and the values of the life defining mountain sports. There was also a recognition that the brand is same whether it’s in Europe, Asia or in North America. They have accepted the cultural differences and cultural interpretation of their factory partners. Black diamond respects the different mentality of their factory partner as they are from different culture and has treated it as a company’s asset to become more globe. The company had operated its project in many countries and had hired people from that areas. They have had conducted weekend events and hiking program for their employees. They have focused on the teamwork so they believe that these programs will help them to built implicit trust and confidence in the competency of their partners. Black diamond has adopted the dynamic culture of china, hiring the employee from china has helped them to analyze the Chinese market, which helped to produce good products as well as become global. The owner’s
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