F11-088 - Le Tran Duc Tuan.v.1.1.docx

17 101 customer service and marketing finance

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17 10.1. Customer service and marketing operation ................................................... 17 10.2. Finance department and mrketing operation ................................................ 17 III. Human resource managent ......................................................................................... 17 IV. Discussion of findings of HRM ................................................................................... 18 1 ............................................................................................................... HRM purposes 18 2. HRM functions ............................................................................................................ 18 2.1.1. Recruitment and selection ............................................................................... 18
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2.1.2. Employee retention ........................................................................................... 19 2.1.3. Training and development (T&D) .................................................................. 20 2.1.4. Compensations and benefits ............................................................................ 21 2.1.5. Policy and procedure management ................................................................. 21 2.1.6. Forecasting workforce requirements .............................................................. 21 2.1.7. Employee relations ........................................................................................... 22 3. Best fit and best practice ............................................................................................. 22 3.1.1. Best fit ................................................................................................................ 22 3.1.2. Best practice ...................................................................................................... 22 4. Hard and soft model of HRM ..................................................................................... 22 5. Workforce plan ............................................................................................................ 23 6. New branch organization hierarchy .......................................................................... 23 7. Issues related to workforce planning ( WFP) ............................................................ 23 There are many types of workforce planning, however any types of WFP requires cutural ramificartion during recruiting and selection process. It is neccessary to concern about the market trend and the ability of talented staffs ( OFM, 2018). In order to provide WFP strategies, HR manager and organizations need to do research on the change in regulations that may make the policies of the company closer to the EU .............................................. 23 8. Types of labor market and the labor market trend .................................................. 24 9. The internal labor market .......................................................................................... 24 10. Analyzing turnover, stability and retention ........................................................... 24 11. The impact of regulatory frameworks ................................................................... 24 12. Technology advantages ............................................................................................ 24 13. Assessment of the Approach to Recruitment and Selection, Development and Training, Performance Management and Reward Systems ........................................... 25 13.1 ................................................................................................... Introduction 25 13.2. Recruitment sources ......................................................................................... 25 13.3. Job Analysis, Job Descriptions, Personal Specifications and Competency Frameworks Selection .................................................................................................... 25 13.4. On boarding and induction ............................................................................. 25 Recommendations .................................................................................................................. 26 References ............................................................................................................................... 27 Appendix A ............................................................................................................................. 29
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I. Explain different types of organization, sizes and scopes The paper will discuss the different types, size and scope of organization. Also, it will provide a better understanding of internal and external factors that affect organizational operation and situation, though the purpose and goal of organizations are different, but they are influnced by specific factors. There are billions of organizations all around the world, however, there are three main legal forms which are sole trader, partnership and coporation. Sole trader structure is an individual do the trading legally and take responsibility for all majors of the organization. This individual’s responsibility includes debts, losses and other financial problems, if the company can not handle it, it will follow the owner. This is the simpliest organizational structure as it is in expensive, easy to control and employ ( Australian government, 2018). Partnership is formed where there are two or more parties participate in operating a business. In this business structure,parties might share debts and profit in a balnace way, however, some parties may have limited liablilities. In operation, not every party need to take part in daily work ( silent partner). In fact, some partrnership organization enjoy favorable tax which is related to coporation ( Investopedia, 2018).
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