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feedback free of stereotypes. And creating a safe work environment where it allows all employees of different ages and backgrounds to feel creative and innovative. How has new technology improved training and development? What are some of the limitations of using smartphones or notebooks for training?New technology has improved training and development by making it more accessible to all employees. New technologies have also made it more realistic and convenient for most companies to provide training in a way that can reach more and more employees, making it flexible and convenient for employees to access these technologies and take advantage to the training require on their own terms. Even with all the advantages companies are not sure whether they should embrace social networking during work hours due to the fact that employees might waste work hours to socialize in sites such as Facebook and twitter, wasting time, most companies trust employees to use social networking as long as it is not affecting their productivity. How can training, informal learning, and knowledge management benefit from the use of social collaboration tools like Twitter and Facebook? Identify the social collaboration tool and explain the potential benefits gained by using it.Informal training is training that can occur in many different ways, such as interaction with peers, emails, mentoring etc. social networking refers to websites such as Facebook, twitter, linkin, wiki, blogs etc. most of theyounger generations grew up interacting with people who have the same interest this way, this could be a great way to benefit from informal training especially when it comes to interacting with employees and higher up people who we don’t normally see. Learning from them, sharing knowledge and ideas in a way that we would