- Coordination : to measure the way facility management is coordinated in an organization, this research tests coordination on two aspects. First, by focusing on the
40 hierarchal place of facility management within the organization. Secondly, the focus is on the presence of a central service desk for facilities. - ICT: ICT is an extensive topic which had a big influence on the developments of facility management. An information system has become an important factor with creating an organizational structure, in this case a facility management structure. For the facility management profession this was especially the case with a FMIS and/or an ERP system. This research focuses on the presence of one or both systems in an organization. Besides the different structures of facility management, it is expected that a difference exists in added value between profit and not for profit organizations. With the theoretical background, it is expected that profit organizations have organized FM in such a way that they gain more value than not for profit organizations. This will be analyzed by comparing the outcome of profit organizations with the outcome of profit organizations. In the next chapter the conceptual model is given.