Course Hero Logo

Order to maintain the safety and care of their

Course Hero uses AI to attempt to automatically extract content from documents to surface to you and others so you can study better, e.g., in search results, to enrich docs, and more. This preview shows page 5 - 8 out of 13 pages.

order to maintain the safety and care of their patients. Training and communication is the key to asuccessful outcome of patient safety and care.Observations about where quality improvements are neededIOM (Institute of Medicine) uses six aims to improve the quality of healthcare. “The sixaims—care should be safe, effective, patient-centered, timely, efficient and equitable” (AHRQ,sec 1, para 1).The following are the Six aims for healthcare,“Safe: Avoiding harm to patients from the care that is intended to help them.Effective: Providing services based on scientific knowledge to all who couldbenefit and refraining from providing services to those not likely to benefit(avoiding underuse and misuse, respectively).Patient-centered: Providing care that is respectful of and responsive toindividual patient preferences, needs, and values and ensuring that patientvalues guide all clinical decisions.
6Running head: Quality Improvement ProgramTimely: Reducing waits and sometimes harmful delays for both those whoreceive and those who give care.Efficient: Avoiding waste, including waste of equipment, supplies, ideas, andenergy.Equitable: Providing care that does not vary in quality because of personalcharacteristics such as gender, ethnicity, geographic location, andsocioeconomic status” (AHRQ, sec 1, para 1).If both hospitals use the six aims to improve the quality of care it will provide safety forthe patients, it will provide care to all patients which is covered under patient-centered, equitably,as well as a timely manner. “Dr. Sharma believes that significant improvements can still be madeto patient safety in both hospitals. The hospitals had yet to adopt a true safety culture fromadministrative to frontline levels, and this is hindering improvement to quality of care” (Bryant,sec 7, para 3).Dr. Sharma states that there is still significant improvement for the safety of patients inboth hospitals. Therefore, although an organization participate in benchmark and other surveysdoes not increase the improvement in quality of care in which they provide for their patients.Other plans of actions are needed to increase the improvement of health care such as training,making sure medical errors being reported the correct actions are being taking. Both hospitalsstrive for greatness but still fail in other areas. “Dr. Sharma is also aware of the importance ofteamwork and communication (T&C) skills to provide the highest levels of patient satisfaction.The IOM recognized the lack of training in T&C and called for medical education providers toincorporate patient safety into their curriculums. The Johns Hopkins School of Medicine
7Running head: Quality Improvement Programdeveloped a model demonstrating that failures of T&C contribute to the majority of adverseevents” (Bryant, sec 7, para 5).“A safety culture refers to an environment in which the desire to achieve greater safety isapparent in intangible beliefs, attitudes and values in addition to concrete structures, practicesand policies” (Bryant, sec 6, para 1 ).Dr. Sharma stated that both hospitals is failing to givepatient safety culture. Yes, the see a lot of residents and open 24/7 but it doesn’t explain how they

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 13 pages?

Upload your study docs or become a

Course Hero member to access this document

Term
Fall
Professor
N/A
Tags
Health care provider, Patient safety, Bryant el al

Newly uploaded documents

Show More

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture