A. The classification is not in an Active status. B. The Service Request object is not listed in the Use With section. C. The correct security rights are not granted to the Classification application. D. The application server must be restarted before new classifications are available for use. Answer: B QUESTION: 117 What are three purposes of the Offering dialog in the Self Service Center? (Choose three.) A. Modify the offering type B. re-classify the offering instance C. display the details of a descriptive offering D. allow the users to overwrite the offering workflows E. allow the user to launch the service for an action offering 38
F. collect attribute information from the user for fulfillment of the service Answer: C, E, F QUESTION: 118 The Source field indicates how the Service Request was originated. How is the list of possible values changed? A. modify the maximo.properties file B. edit the TSDTKTSOURCE synonym domain C. edit the Service Request application with the Application Designer application D. extend the Java class associated with the Source field on the Service Request application Answer: B QUESTION: 119 Which two types of launch points are available to create an automation script? (Choose two.) A. action B. object C. status D. security E. escalation Answer: A, B 39
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- Service request management, D. Users