96%(24)23 out of 24 people found this document helpful
This preview shows page 3 - 5 out of 28 pages.
you know where compromise is not available. The other stuff can be used to fitbudgetary issues or staffing issues that might arise (like the ones youmentioned above). To make another point on the subject, scheduling servicescan come with its own set of issues that manufacturing doesn't. This couldinclude intangible aspects such as traffic, weather, variable quality controls andopenended time frames. For instance, if an insurance agent is going to planout the time required to service a client, it can be difficult because one clientmay have more issues and questions than other, so a strict meeting time is hardto set in stone. Also, alot of their services are reactive in nature, so a serviceprocess can come at unexpected times (a car accident, for instance).Kenneth PeoplesThread:Jenna Buettner Question #8Post:RE: Jenna Buettner Question #8Posted Date:February 22, 2016 8:31 PMStatus:Published
3/6/2016Collection – MBA675T303 Operations & Logistics in the (...;4/28Author:(Post is Read)Jeanna,It certainly can be a challenge when doing the scheduling. In order for ourcompany to deal with FMLA and illnesses we have permanent floaters that workbetween all departments. They are crossed trained enough to deal withoccasional illnesses and if we have a long term absence they learn the job sothey can cover that as well. When they are not busy doing that they float and fileor work on special projects. It is very rare that they do not have something to do.This has really cut down on our utilizing temps and save us money in the longrun. Temp agencies in Nevada tend to be very costly and since they are nottrained there is little they can do other than answer the phone or file. The floateron the other hand learns the jobs and are very valuable to our university.LinLinda NewillThread:Jenna Buettner Question #8Post:RE: Jenna Buettner Question #8Author:Posted Date:February 22, 2016 9:47 PMStatus:PublishedScheduling is one of the toughest challenges a manager or company faces inorder to fulfill their employment requirements, abide by all applicable laws, andall while maintaining their employees happiness and expectations. Many timeswhen employees are not satisfied or not happy with their jobs or theiremployers, they tend to ask for what they want instead of what is best for thecompany. So, day off requests rise in numbers as well as employees tend to quitor leave. All of these can put strains on scheduling.A former employer of mine was getting sparse with employment due topromotions, lateral moves, pregnancies, and some people leaving the company.It was required to have a minimum of 2 people working at all times and theemployer did not allow overtime. So, we had to work harder because we did nothave a full crew and could only work 40 hours. This was tough on both us andour customers. We were not able to give them the appropriate customer servicethat we advertised and they requested. The manager had to compensate for our