avoid this problem you can run a database extract server task DbXtract again

Avoid this problem you can run a database extract

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avoid this problem, you can run a database extract server task (DbXtract) again and have the Mobile Web Clients initialize their local databases. Because the time required to run a database extract server task for multiple clients may be significant, try to coordinate territory realignments with database extracts to occur during a time of low system utilization. Because sales organizations typically distribute their accounts and opportunities based on territories, create sales assignment rules based on these territories. For more information about: Territory alignments, see Siebel Territory Management Guide . Database extracts, see Siebel Remote and Replication Manager Administration Guide . Running server tasks, see Siebel System Administration Guide .
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Planning Your Siebel Assignment Manager Implementation Scenarios for Using Siebel Assignment Manager 22 Scenario for Using Assignment Manager in Service Organizations This scenario gives one example of how you can use Assignment Manager in a service organization. You may use Assignment Manager differently, depending on your business model. In a service organization, service requests can often be resolved by the first customer service representative (CSR) who services the customer. However, when the request cannot be resolved, or when the service request is logged through the Internet, ownership must be transferred to a service representative who possesses the expertise to handle the request. In this environment, it becomes critical to assign employees with the proper expertise and skills to service requests. Therefore, assign employees to objects because some employees possess specific skills that are different from those of other CSRs or field service engineers. When service representatives are on vacation, are promoted, or assume different responsibilities, work assigned to these employees must be reassigned based on the skills and workloads of other employees in the service organization. Scenario for Using Assignment Manager in Marketing Organizations This scenario gives one example of how you can use Assignment Manager in a marketing organization. You may use Assignment Manager differently, depending on your business model. In a marketing organization, you want to route responses from a new product campaign appropriately to the telesales team responsible for handling the campaign. In this case, the assignment administrator creates assignment rules using the Campaign assignment object, with Product and Workload criteria, to make sure there is a fair distribution of leads to telesales personnel.
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 23 4 Overview of Siebel Assignment Manager This chapter provides an overview of Siebel Assignment Manager concepts and functionality. It includes the following topics: “Siebel Assignment Manager Terminology” on page 23 “Assignment Concepts” on page 25 “Essential Building Blocks of Siebel Assignment Manager” on page 28
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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