7. Support strategy <how did you address and resolve this matter to ensure embracing diversity and working I would address the issue letting the employee go to the festival once he compensates the hours during another day. Emotional Intelligence - Assessment Task 1 v2, Last updated by NC 10/07/19 Page 19
T-1.8.1_v3 relationship between all team members > 8. Expected Outcome < what do you expect from your resolution and team members > I expect the issue to be resolved and also make myself clear that the employees can speak openly to me. E2. Positive emotional climate 7 marks It is vital for a Branch manager to generate an environment that fosters a positive environment supporting employee engagement with encouraging innovate and creative ideas. This results collaboration with team members in order to achieve a resilient result. Teams learn to collaborate by using their emotional and social intelligence to recognize and manage your own emotions and to recognize and respond effectively to those of others A good source to comprehend the need of collaboration and embracing teams and organizations to operate successfully has been stated in the emotionally intelligent team, Hughes and Terrell (2007), which describes the seven skills required of a team operating with emotional and social intelligence. Incorporating these skills within your project team can significantly contribute in attaining a positive emotional climate within your project setting, while concurrently emerging emotional intelligence competences of others as well. A suggested sample is given for your understanding. Using the following seven (7) skills as stated below, reflect to your team identify how you cater the following listed: 1. Team identity T eam identity is the members’ sense that they share a bond and a purpose. This sense is critical for any team’s success. 2. Motivation To achieve goals, a leader needs to have self-motivation. The ability to keep pushing towards the objective, through the obstacles is key to help a team navigate complications and guide them on the road to success. 3. Emotional awareness When creating a team is important to analyse what everyone brings to the group, and how their strengths and flaws will impact in the dynamic. An effective team will not only work well together, but also enhance the virtues of its members. These are the things you should focus on when starting a new team. 4. Communication Leaders with emotional intelligence will be better at measuring the way they communicate with others and will make an effort so their employees can voice their concerns. 5. Stress tolerance Having a solid support system at work can help buffer you from the negative effects of job stress. Just remember to listen to them and offer support when they are in need as well.
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