genders, requiring them to incorporate a variety of ideas, back grounds, and different personalities. There is much diversity that may be found within any group you may be working in or for. Diversities come from different races, may be different genders, ethnic groups, age, personality, cognitive style, organizational functions, education, and even others backgrounds. The diversities that make up groups and every individual needs to learn how to communicate with each other in the workplace. However, groups can be disparate in many ways. Diversity is also based on informational differences, reflecting a person's education and experience, as well
8 as on values or goals that can influence what one perceives to be the mission of something as small as a single meeting or as large as a whole company ( Stanford,1999) . Explain the impact of diversity on an organization According to Borkowski (2009), diversity is defined as “the full range of human similarities and differences in a group affiliation including gender, race/ethnicity, social class, role within an organization, age, religion, sexual orientation, physical ability, and other group identities (p. 17).” The impact of diversity on an organization can be positive and negative. Diversity refers to more than just the race, gender, and age of a person. It also refers to a person’s personality and background. An organization that has a diversified team can greatly benefit from it. According to Kokemuller (2016), “Workplaces in which employees represent the basic makeup of the community population are typically better received by customers and the public,” (Diversity Benefits). A diverse group of employees can also benefit the organization in terms of productivity. A group that has different backgrounds and different walks of life can offer an array of solutions to problems within an organization. However, diversity can also cause tension within a group if the employees are not tolerant and understanding. Language barriers can cause miscommunication. Organizations should offer trainings on how to deal with diversity, not just employee-employee interaction but also for employee-customer interaction as well. Identify the collaboration between a manager and human resources (HR) within organizational behavior. The function of Human Resources is to set the tone and provide specialized knowledge and direction to implement and fit the needs of the company. Their partnership with line
9 management is to play a strategic role in guiding success in management. Policies and procedures are set into place for managers to make sure their departments and business function properly. These policies are set according to the specific needs of the business. The relationship between HR and management is not a natural relationship, but one that is developed to ensure the business functions as a business and managers have general knowledge of current Human Resource practices. “Another aspect of becoming a strategic partner with the business is
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