The employer also need to train the employees first

The employer also need to train the employees first before give they a position at the
company to be them more confident to do their work without hesitation because they
already got be training before this.
d) The management should as a role model or set as an example
e) Don’t be afraid of losing a job or power
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Take away the fear and fight back what the customer say to you and never think about
loss of power because customer wants a warranty from you if they has been interested
in your business. Just accept what the customer said to you and you just accept
whatever they do bravely include to report at your employer. So, with courage that
employees shows to them, acceptance from the will get it since the acceptance from
customer very important for a company.
f) Effective strategies to attract customers
When start a business or a company, the employers need to think a good and use
different strategies from other company to attract customers. For example, produce
some product or goods that another company do not do anymore because customer
today’s they wants something that rare and new for them according to the technology
expend. They always wants something that sophisticated and modern. So that, the
manager needs to think something that very impossible to think but you can make it in
real for the customer. The manager also need to have a think that very modern and
proactive to attract the customer that will make them always remember with your
brands. So, the CRM will exist and be use fir the long time.