record-copying service utilized by St. John Hospital. Mary does not have a right of access to this information. If the record is an HER, an electronic copy must be made available. ReadyChart is a business associate. There must be a signed business associate agreement between St. John Hosptial and ReadyChart. On August 7, Ms. Jones returned to the HIM department at St. John Hospital, extremely upset that her May record indicated a possible drug overdose because it appeared from the documentation that it might have been intentional. She wanted her physician, Dr. Bridges, to change the incorrect records to reflect that the overdose was accidental. Mary is exercising her individual right to request an amendment to her health records. The right to request does not mean that the covered entity must comply with the request. If her request is granted, St. Jon must identify the records in the DRS that are affected by the amendment and append the information, then Mary must be notified that the amendment was accepted. On October 30, Ms. Jones requested a copy of her medical records from a September admission that had been precipitated by infection of her prosthetic site. The new HIM manager in charge of correspondence, Don Day, stated that he was aware of a state statute that prohibited the release of medical records to patients without prior written approval of their attending physician. This has not been the practice at St. John Hospital. Mr. Day was concerned about the hospital’s longstanding violation of state law. He suggested that correspondence requests (in which records would be released directly to
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- Spring '17
- Julie Wulf-Plimpton
- Health Insurance Portability and Accountability Act, St. John Hospital , Hipaa Privacy