John hospital mary does not have a right of access to

record-copying service utilized by St. John Hospital.
Mary does not have a right of access to this information. If the record is an HER, an electronic copy must
be made available. ReadyChart is a business associate. There must be a signed business associate
agreement between St. John Hosptial and ReadyChart.
On August 7, Ms. Jones returned to the HIM department at St. John Hospital, extremely upset that her
May record indicated a possible drug overdose because it appeared from the documentation that it
might have been intentional. She wanted her physician, Dr. Bridges, to change the incorrect records to
reflect that the overdose was accidental.
Mary is exercising her individual right to request an amendment to her health records. The right to
request does not mean that the covered entity must comply with the request. If her request is granted,
St. Jon must identify the records in the DRS that are affected by the amendment and append the
information, then Mary must be notified that the amendment was accepted.
On October 30, Ms. Jones requested a copy of her medical records from a September admission that had
been precipitated by infection of her prosthetic site. The new HIM manager in charge of
correspondence, Don Day, stated that he was aware of a state statute that prohibited the release of
medical records to patients without prior written approval of their attending physician. This has not been
the practice at St. John Hospital. Mr. Day was concerned about the hospital’s longstanding violation of
state law. He suggested that correspondence requests (in which records would be released directly to