High power with low interest: Financial investors and the CEO (Robert). High power with high interest: Customer Low power with low interest: Low power with low interest:
STAKEHOLDER 3 Restaurant staff. Manager (Thomas). Stakeholder Power/interest Key interest and issue Communication vehicle Frequency Comments Staff Low power and interest Issue: Active listening was missing and that caused incomplete communicatio n. Verbal Low frequency Lack of communicati on and attentiveness caused the whole issue. Thomas (Manager) Low power , high interest Lack of confidence is missing and looking for the advice from the superiors. He is looking for the collaboration approach. Verbal High frequency Lack of power and motivation became barrier for effective and fast solution. Robert (C.E.O.) High power low interest Unawareness of the issue and absence is No communication as the manager Low frequency Unavailabilit y is causing delay in
STAKEHOLDER 4 a reason for the delay decision which is concerning the investors. was trying to reach the CEO. decision. The issue needs immediate attention and solution. Financial investor High power, low interest Worried about the goodwill and money.
- Winter '18
- AMANDEEP SHAHI