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42. According to the text, salespeople need to have sales knowledge to:A. comply with Green River Ordinances.B. build the buyer's confidence in the salesperson.C. eliminate inequities in sales experience.D. more efficiently manage inventory.E. win their employers' confidence.Answer: bLearning Objective: 05-01Topic: Knowledge Builds RelationshipsBlooms: UnderstandAACSB: Level of Difficulty: MediumExplanation: Salespeople today must be knowledgeable to increase the salesperson’s self-confidence, to build the buyer’s confidence in the salesperson, and to build relationships through truly caring about the needs of others.43. Salespeople need to have selling knowledge for all of the following EXCEPT:44. A salesperson selling ________ to ________ would most likely the most extensive product knowledge.1-209
45. Which of the following pieces of information would be LEAST important for a salesperson to know about the product she sells?1-210