Truefalse demographic data is the collection of data

Question 4 (0.25 points)
(True/False). Demographic data is the collection of data related to customer age, gender, location, income
level, and so on.
Question 4 options:

A) True
B) False
Question 5 (0.25 points)
(True/False). Data warehousing and data mining mean the same thing when applied to CRM.
Question 6 (0.25 points)
Which of the following would be a typical use of data analytics?
Question 7 (0.25 points)
A data mining tool is:

Question 10 (0.25 points)
You want to change your cell phone plan and call the company to discuss options. This is a
typical example of CRM that focuses on __________.
Question 10 options:
A)
loyalty programs for current customers.
B)
customer service and support.
C)
profitability for the company.
D)
acquisition of new customers .