This style works best when readiness is moderate d

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This style works best when readiness is moderate. d. The delegating style provides subordinates with minimal directions and support for the relationship. This style works best when readiness is high. B. Empowerment 1. Empowerment is the interaction of the leader who is giving up or sharing power with those who use it to become involved and committed to independent, high-quality performance. 2. Successful empowerment means everyone in the organization truly understands his or her role in achieving the mission of the organization, has the skills, information, and motivation to make good decisions, is held accountable, and receives appropriate rewards for successful performance. 181
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Chapter 12: Leading in a Dynamic Environment C. Transformational Leadership Refer to Table 12.2 1. Transformational leadership refers to the leader’s ability to influence employees to achieve more than was originally expected or thought possible. There are four dimensions of transformational leadership. a. Individualized consideration b. Intellectual stimulation c. Inspirational motivation d. Idealized influence VI. Current Perspectives on Leadership A. Emotional Intelligence Refer to Table 12.3 1. Emotional intelligence (EI) is the capacity to effectively manage ourselves and our relationships. a. Personal competence refers to the ability to understand your own feelings and emotions and their impact, and to understand your strengths and weaknesses. b. Social competence refers to the ability to understand what others are feeling, and having the skills to work effectively with others. 2. EI is being used as a central competency in management-development programs at leading global businesses. B. Gender and Leadership 1. Female leaders tend to be more empathetic, persuasive, better listeners, and more willing to consider others’ points of view than are male leaders. They tend to internalize pain and distress. 2. Male leaders tend to show higher levels of resilience and thoroughness than do female leaders. They tend to externalize pain and distress. C. Leaders of the Future 1. Leaders will be challenged to interact effectively with a diversity of partners and other businesses and within the context of differing cultures more than ever before. 2. Individuals working in 21 st -century organizations must be innovative and creative, practice continuous learning, have [“positive”] values, have a personal vision, be in 182
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Chapter 12: Leading in a Dynamic Environment charge of their own careers, motivate from within, plan, communicate, and seek harmonious relationships with stakeholders. VII. Implications for Leaders A. The following ten principles will help managers develop effective leadership skills. 1. Know yourself. 2. Be a role model. 3. Learn to communicate with your ears open and your mouth shut. 4. Know your team and be a team player.
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