T 181v3 INTELLIGENCE LEGACY course and ready to move to your regional branch as

T 181v3 intelligence legacy course and ready to move

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T-1.8.1_v3INTELLIGENCE LEGACY course and ready to move to your regional branch as the new branchmanager. As a branch manager you will lead a team that consists of several employees and as wellas team leaders.Your task is to create a report on “Emotional Intelligence Analysis”, assuming you are the newlyhired/appointed Branch Manager of APS Company. The report comprises of completing all the tasks from Task A-Task G, as given below. This aims ondemonstrating your ability on how you can implement and utilise the information you adopted throughattending the course. To generate the report, you must complete all tasks from Task A - Task Gby following theinstructions as stated for each. Ensure to provide details of the front cover page template of the reportas given in the next page. Emotional Intelligence - Assessment Task 1 v2, Last updated by NC 10/07/19 Page 9
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T-1.8.1_v3 Emotional Intelligence Analysis Report Australian Parcel Service Prepared by: Position: Date: Emotional Intelligence - Assessment Task 1 v2, Last updated by NC 10/07/19 Page 10
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T-1.8.1_v3A.Emotional intelligence and Leadership10 Marks As a branch manager you are required to cooperate and connect with multiple stakeholdersassociated with a business environment and build and facilitate a high-level effective teamwork andproductivity by understanding and managing one’s emotion to make a right decision in order toachieve a satisfactory outcome. You are to acknowledge the two most used models, “Goleman’s mixed model of EmotionalIntelligence and The Mayer and Salovey Model of Emotional Intelligence and demonstrate effectiveleadership while you manage APS.a)Demonstration of Goleman’s mixed model of Emotional Intelligence5 marksUsing the four components of emotional intelligence as stated in the “Goleman’s mixed model of EI”,state what aspects of recognition of self-awareness and social awareness, regulation of Self-management and Relationship management in terms of personal and social competence how can youdemonstrate/model such behaviour? Suggested sample has been stated. List your suggestions in the given template below: (refer to Goleman’s model to acknowledge whateach component comprises of): each component should consist of at least 2data each. Personal Competence Social Competence Recognition Self-awareness Awareness of how my own behaviour is affected by different emotions. Managing my project with confidence and based on my power of decision. Social awareness Utilizing assertively my ability to acknowledge other people’s emotions To be capable to put myself in someone else’s position and recognizing what they may feel. Regulation Self-management Showing crystal clear actions and ways to communicate. Managing my emotions within the way which best suits the occasion in order to achieve the expected outcomes.
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