Currently orders are generated tracked and modified

This preview shows page 2 out of 2 pages.

Currently, orders are generated, tracked, and modified on paper order forms. The forms are used to make sure that the orders get shipped (if applicable) and to maintain a record of sales. Whenever a book is added to an order, it is removed from the inventory list. This process has been very tedious and not always very efficient. This situation can also lead to confusion and mistakes. Ideally, the man-ager would like sold books to remain in the list of books but be marked somehow to show that the book has been sold. The store sells about 20 books a day. The store is open five days a week for about 10 hours a day. There are one to two salespeople working at the same time, and there are two sales counters where people pick up and pay for books and where salespeople process orders. At least one manager is in the store at one time. The manager expects sales to increase by about 10 percent each year. As a result, the number of books on hand, authors, and customers should all increase at about the same rate. In order to serve customers effectively, each employee must be able to access a centralized source of information about authors, books in stock, customers, and orders. Currently, employees access this information from index cards and lists. Often, these lists are not up-to-date, and errors are made. In addition, each employee should be able to create, track, and modify orders online, rather than having to maintain paper order forms. Only the managers should be able to modify information about authors, books, and customers, however.
Image of page 2
  • Spring '10
  • York
  • Sales, assistant manager

{[ snackBarMessage ]}

Get FREE access by uploading your study materials

Upload your study materials now and get free access to over 25 million documents.

Upload now for FREE access Or pay now for instant access
Christopher Reinemann
"Before using Course Hero my grade was at 78%. By the end of the semester my grade was at 90%. I could not have done it without all the class material I found."
— Christopher R., University of Rhode Island '15, Course Hero Intern

Ask a question for free

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern