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Meeting with Bex Smith , Thomas Maas and DonatellaDe Simmeo. Bex Smith shows her conducted training to Donatella De Simmeo and Thomas Maas and adjustments will be made. Donatella en Thomaswill coach Bex where needed.16 FebruaryThomas MaasBex SmithDonatella De SimmeoThis will cost an extra $400 since this is an extra meeting and Thomas, Donatella and Bex will work an extra hour. There is enough money for this in our budget since we left room forcontingencies. Thereis also enough room time wise for this in our project timeline.WHS training to agents. After the training there will be held a survey about the training. The outcome of thisis part of the support to Bex Smith since it will show if thetraining has a positive outcome or not and what theopinion of the agents is about the training. 23 February - training day24 & 27 February - Analysing Survey with an outcome on the 27th or 28th.Bex SmithThomas MaasDonatella De SimmeoThomas MaasThis will cost only $10 extra since we already planned this meeting in our budget ($1428) only Bex Smith costs $10more an hour which will cost in total $1438..The training was already planned in our project so it won’taffect our project timeline.
Project deliverablesDeliverablesResponsibilityMeeting with managersDonatella De SimmeoIntranet creationElske Koek-Donatella De SimmeoAgents trainingThomas Maas-Bex Smith-Pat Lee-Donatella De SimmeoLetter for clientElske Koek-Donatella De SimmeoAnalyse agents and client SurveyThomas Maas-Donatella De SimmeoQuality AssuranceIntroductionThis document will explain how the project assurance has been taken during the project process.PurposeThis Quality Assurance (QA) Plan details the overall approach to quality assurance activities for Project Max Lionel Realty . This QA Plan documents how the project defines, implementsand assures quality during the project development process.This QA Plan is a communication vehicle for the entire project team, including the project manager, other project teams and users.ScopeIn scopeOut of scopeCreating and delivering a training to inform agent in WHS policyOther scheduled training within the company outside of this projectCreating and delivering a training to inform Agent in Anti-discrimination policyOther scheduled training within the company outside of this projectCreating and delivering a training to inform Agent in Ethical conduct policyOther scheduled training within the company outside of this projectCreating and delivering Message on company Intranet for managers and employees to inform strategic aims of MLRMeeting with company managers to expose project plan, risk management plan and budget planexplanation of project planning, project execution and project closureCreating and distributing a survey to
measure impact of this project in terms of understanding and customer satisfactionLetter to clients and tenants about their rights and MLR obligations and commitmentsinformation on project planOrganisationRoleName/sResponsibilities/qualityProject Manager(internal)Donatella De Simmeo