44 |
P a g e
B
Std. Error
Beta
1
(Constant)
3.208
.696
4.610
.000
Revenue enhancement
strategic profit emphasis
.153
.166
.171
.920
.365
a. Dependent Variable: Organizational engagement
REE vs. JE
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.172
a
.030
-.005
.39920
a. Predictors: (Constant), Revenue enhancement strategic profit
emphasis
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
3.563
.699
5.095
.000
Revenue enhancement
strategic profit emphasis
.154
.167
.172
.926
.362
a. Dependent Variable: Job Engagement
CCE vs. JE
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.053
a
.003
-.033
.40470
a. Predictors: (Constant), Cost containment strategic emphasis

45 |
P a g e
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
3.978
.822
4.837
.000
Cost containment strategic
emphasis
.054
.194
.053
.280
.782
a. Dependent Variable: Job Engagement
OI vs. CO
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.456
a
.208
.180
.42657
a. Predictors: (Constant), Organizational Identification
ECI vs. CO
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.549
a
.301
.276
.40059
a. Predictors: (Constant), Employee customer Identification
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
1.493
.828
1.802
.082
Employee customer
Identification
.683
.196
.549
3.476
.002

46 |
P a g e
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
1.493
.828
1.802
.082
Employee customer
Identification
.683
.196
.549
3.476
.002
a. Dependent Variable: Cuctomer Orientation
ECI vs. JE
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.155
a
.024
-.011
.40034
a. Predictors: (Constant), Employee customer Identification
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
3.520
.828
4.253
.000
Employee customer
Identification
.163
.196
.155
.833
.412
a. Dependent Variable: Job Engagement
ECI vs. JE
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.065
a
.004
-.031
.40441
a. Predictors: (Constant), Cuctomer Orientation

47 |
P a g e
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
4.445
.699
6.358
.000
Cuctomer Orientation
-.055
.159
-.065
-.343
.734
a. Dependent Variable: Job Engagement
JE vs SC
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.167
a
.028
-.007
.31091
a. Predictors: (Constant), Job Engagement
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
1.101
.613
1.797
.083
Job Engagement
.130
.145
.167
.894
.379
a. Dependent Variable: Service climate
OE vs. SC
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the
Estimate
1
.347
a
.121
.089
.29569
a. Predictors: (Constant), Organizational engagement

48 |
P a g e
Coefficients
a
Model
Unstandardized Coefficients
Standardized
Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
2.690
.536
5.023
.000
Organizational engagement
-.272
.139
-.347
-1.959
.060
a. Dependent Variable: Service climate
Regression sample 2
RRE vs OE
Model Summary
Model
R
R Square
Adjusted R
Square
Std. Error of the