44 p a g e b std error beta 1 constant 3208 696 4610

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44 | P a g e B Std. Error Beta 1 (Constant) 3.208 .696 4.610 .000 Revenue enhancement strategic profit emphasis .153 .166 .171 .920 .365 a. Dependent Variable: Organizational engagement REE vs. JE Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .172 a .030 -.005 .39920 a. Predictors: (Constant), Revenue enhancement strategic profit emphasis Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 3.563 .699 5.095 .000 Revenue enhancement strategic profit emphasis .154 .167 .172 .926 .362 a. Dependent Variable: Job Engagement CCE vs. JE Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .053 a .003 -.033 .40470 a. Predictors: (Constant), Cost containment strategic emphasis
45 | P a g e Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 3.978 .822 4.837 .000 Cost containment strategic emphasis .054 .194 .053 .280 .782 a. Dependent Variable: Job Engagement OI vs. CO Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .456 a .208 .180 .42657 a. Predictors: (Constant), Organizational Identification ECI vs. CO Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .549 a .301 .276 .40059 a. Predictors: (Constant), Employee customer Identification Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 1.493 .828 1.802 .082 Employee customer Identification .683 .196 .549 3.476 .002
46 | P a g e Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 1.493 .828 1.802 .082 Employee customer Identification .683 .196 .549 3.476 .002 a. Dependent Variable: Cuctomer Orientation ECI vs. JE Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .155 a .024 -.011 .40034 a. Predictors: (Constant), Employee customer Identification Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 3.520 .828 4.253 .000 Employee customer Identification .163 .196 .155 .833 .412 a. Dependent Variable: Job Engagement ECI vs. JE Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .065 a .004 -.031 .40441 a. Predictors: (Constant), Cuctomer Orientation
47 | P a g e Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 4.445 .699 6.358 .000 Cuctomer Orientation -.055 .159 -.065 -.343 .734 a. Dependent Variable: Job Engagement JE vs SC Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .167 a .028 -.007 .31091 a. Predictors: (Constant), Job Engagement Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 1.101 .613 1.797 .083 Job Engagement .130 .145 .167 .894 .379 a. Dependent Variable: Service climate OE vs. SC Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .347 a .121 .089 .29569 a. Predictors: (Constant), Organizational engagement
48 | P a g e Coefficients a Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 2.690 .536 5.023 .000 Organizational engagement -.272 .139 -.347 -1.959 .060 a. Dependent Variable: Service climate Regression sample 2 RRE vs OE Model Summary Model R R Square Adjusted R Square Std. Error of the

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