If i go in to task manager and under apps i see my

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Notepad, I see a user interface that I can use to interact with the Notepad executable. If I go in to Task Manager and under Apps I see my notepad executable. However, notice down here that there's a lot of other software running on this system. I only see one on my desktop, Notepad. But you can see here that there's a lot of other software running on the system. These are all services. We can see the same thing over here on the Details tab. These are all services, they run in the background, they don't provide an end user interface like Notepad does and they provide critical services that are required for Windows to run. Now from time to time these services have problems and you'll need to be able to troubleshoot them. For example, on this system I use a special piece of software to establish a VPN connection with another computer over the Internet and it allows me to communicate securely with that other computer as if we were both on the same local area network. Well when I tried to establish this VPN connection I'm getting an error message indicating that the service isn't responding. It's not that I can't contact the remote computer or I have incorrect credentials. I can't even get the local VPN connection service to run properly. So in this case we need to do troubleshooting, now the name of the front end that I'm using here to establish the connection is the SonicWALL NetExtender so that gives me a good clue as to what service I need to look for to troubleshoot the problem. Let's go ahead and close this. Using Services Desktop App 1:44-4:19 Now you troubleshoot services on a Windows system using the Services app. If you just search for services you can click on it from the search results or you can just run services.msc, both will take you to the same place. When I do I see a list of all the services that are currently running on this system.I'm going to expand this out so we can see what's going on a little better. We see a list of each service.We see a description of what that service does. We see its current status whether it's running or not.How it is started. Is it started automatically when the system boots or does it have to be started manually? And the name of the user account that the system runs as on the system. Over here on the left you can see the description a little bit better because it's quite long. Well, in this situation I'm having trouble with my SonicWALL VPN service so I scroll down and sure enough, there is my SonicWALL NetExtender service and if I look in the status column, I note right away that I've got a problem. Its status is not running. There's nothing there and its startup type is set to disabled, so that gives me a clue right away that the service for somewhat reason was not started when the system booted up. I'll double-click on the service and here I can configure various things.For example, notice here under startup type, it's been set to disabled. That's why it's stopped.
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