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82 giving customers what they want or need when they

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82.Giving customers what they want or need, when they want it, is the goal of ______.
83.Speed refers to the fast and timely execution, response, and ____ of results.
84.Which of the following are among the ways that quality can be measured? (Check all that apply.)
85.Combined with quality, ______ is a measure that a company is operating efficiently.
86.True or false: Insurance is an example of an intangible product.
87.True or false: Walmart achieves cost competitiveness by combining human resources in anorganic-type environment.
88.Which of the following statements about the prevalence of services in the United States is true?
89.What is the role of cost competitiveness?
90.Focusing on continually meeting the changing needs of customers to establish mutuallybeneficial long-term relationships is an example of ______.
91.What is the primary advantage of sustainability in a businesses context?
92.Trade-offs may occur among the six sources of competitive advantage. Managers should realizethat ______.
93.Which of the following best exemplifies speed in the business environment?
94.Which of the following are ways in which speed is a competitive advantage for a company?a.A faster company can quickly respond to competitors' actions.b.A faster company has a market advantage by getting product to the consumer quickly.c.A faster organization can quickly adjust to market demands.
95.The process of keeping costs low in order to achieve profits and to be able to offer prices thatare attractive to consumers is called _________.
96.Which of the following are components of cost competitiveness? (Choose every correct answer.)
97.To be competitive, the best managers ______.
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Management, A, Magno, a Innovations

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